http://www.thejaouen.com Thu, 01 Apr 2010 01:03:54 +0000 hourly 1 http://wordpress.org/?v=3.1.3 http://www.thejaouen.com/a-good-qwest-that-doesn%e2%80%99t-involve-internets/comment-page-1/#comment-51 ike Fri, 05 Sep 2008 05:51:11 +0000 http://www.thejaouen.com/?page_id=52#comment-51 Is that your face or did your neck blow a bubble? oohhhh Is that your face or did your neck blow a bubble? oohhhh

]]> http://www.thejaouen.com/a-good-qwest-that-doesn%e2%80%99t-involve-internets/comment-page-1/#comment-49 Ben Wed, 27 Aug 2008 23:16:16 +0000 http://www.thejaouen.com/?page_id=52#comment-49 I 100% agree with your assessment of qwest. Last year I went through the same thing with them. I had comcast and was almost giddy when I made the switch to qwest, never before I had been free of the comcast iron curtain. Then I find out that their price for life is only if you sign a 2 year contract...are you kidding me. Then the base speed of 750kbs is so slow that you almost have to upgrade to 1.5Mbps which makes it just as expensive as comcast....and you are getting a fraction of the speed. So there is no "good" choice for internet, both companies are out to screw the customer. I 100% agree with your assessment of qwest. Last year I went through the same thing with them. I had comcast and was almost giddy when I made the switch to qwest, never before I had been free of the comcast iron curtain. Then I find out that their price for life is only if you sign a 2 year contract…are you kidding me. Then the base speed of 750kbs is so slow that you almost have to upgrade to 1.5Mbps which makes it just as expensive as comcast….and you are getting a fraction of the speed. So there is no “good” choice for internet, both companies are out to screw the customer.

]]> http://www.thejaouen.com/a-good-qwest-that-doesn%e2%80%99t-involve-internets/comment-page-1/#comment-48 Danny Wed, 27 Aug 2008 20:33:11 +0000 http://www.thejaouen.com/?page_id=52#comment-48 Great post nick! I feel like you have really summed up what a bad customer experience can be like. However, I feel like refraining from putting this on the front page limits its ability to make a difference, or be something that could help future customers of Quest or Comcast make a choice. Great post nick! I feel like you have really summed up what a bad customer experience can be like. However, I feel like refraining from putting this on the front page limits its ability to make a difference, or be something that could help future customers of Quest or Comcast make a choice.

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